Privacy policy

Last updated: February 9, 2026

Aureven, s. r. o. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a tailored shopping experience (the “Services”). Aureven, s. r. o. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal data when you visit us, use our Services, make a purchase or other transaction through the Services, or otherwise communicate with us. With regard to the collection, processing and disclosure of your personal data, in the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and that you understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal data we collect or process

When we use the term “personal data,” we are referring to information that identifies you or another person, or that can reasonably be linked to you or another person. Personal data does not include information that is collected anonymously or that has been anonymized so that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from them:

• Contact information including your name, address, billing address, shipping address, phone number and email address.
• Financial information including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method and confirmation, and other payment data.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technologies and when they collect or process your personal data on our behalf;
• From our partners or other third parties.

How we use your personal data

Depending on how you interact with us or which of the Services you use, we may use your personal data for the following purposes:

• Providing, customizing and improving the Services. We use your personal data to provide the Services, including performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences and the items you are interested in, sending notifications related to your account, processing purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges, enabling you to post reviews, and creating a tailored shopping experience for you, such as recommending products related to your purchases. This may also include using your personal data to better tailor and improve the Services.
• Marketing and advertising. We use your personal data for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail, and showing online advertisements for products or services on the Services or on other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, to protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account details secure. We strongly recommend that you do not share your username, password or other access credentials with anyone else.
• Communicating with you. We use your personal data to provide customer support, to respond to you promptly, to provide you with efficient service and to maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable laws or to respond to valid legal process, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following situations:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners who provide you with marketing and advertising services. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you and not to show you targeted ads and marketing based on your online activity across different merchants and websites.
• When you direct us, request us or otherwise consent to us disclosing certain information to third parties, for example, to ship products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than the one where you live, in order to provide and improve the Services for you. In addition, to help protect, develop and improve our business, we use certain enhanced features of Shopify, which include data and information obtained from your interactions with our Store, together with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal data collected about your interactions with our store, together with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. To learn more about how Shopify uses your personal data and what rights you have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights regarding your personal data here Link to the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you click on links to sites that are not affiliated with us or that we do not control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on them. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal data about children who have not reached the age of majority in your jurisdiction. If you are the parent or legal guardian of a child who has provided us with their personal data, you may contact us using the contact details below and request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal data of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal data depends on various factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to access / know. You may have a right to request access to the personal data that we hold about you.
• Right to delete. You may have a right to request that we delete the personal data that we hold about you.
• Right to correct. You may have a right to request that we correct inaccurate personal data that we hold about you.
• Right to portability. In certain circumstances and with certain exceptions, you may have a right to receive a copy of the personal data that we hold about you and to ask us to transfer it to a third party.
• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the opt-out option displayed in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have placed.

You may exercise any of these rights as indicated in the Services, or you may contact us using the contact details below. To learn more about how Shopify uses your personal data and about all of your potential rights, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Before processing your requests, we may need to verify your identity in the manner permitted or required by applicable law. In accordance with applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need to verify your identity directly. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you live, you have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. A list of the supervisory authorities responsible for data protection in the EEA can be found here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you live.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that is deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights you are entitled to, call us, send us an email at aureven3d@gmail.com or contact us at Veľká Okružná 1309/17, Žilina, 010 01, SK. For the purposes of applicable data protection laws, we are the controller of your personal data.